Koodo Community



Prepaid late top up fee?

Take away the top up fee for prepaid customers. I always seem to get charged an extra $15 or so if I'm a day late on topping up my account.

3 replies

Userlevel 7
Badge +4
I don't think there is a late prepaid top up fee, Amanda, not sure what happened in your case?
Userlevel 6
Badge +4
Sofia is right... If you don't top up your prepaid account, the services will be suspended, but just by topping up again, the services will be resumed.
I did this paid but now I cant get messages...anyone know what I can do? I have taken out battery already.