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Prepaid Credit for Prepaid Phone Price Difference Compared to Post Paid


Userlevel 7
Badge +4
It is understood that prepaid phone prices are higher due to individuals purchasing phones and selling them with no intention to use Koodo prepaid. However this unfairly penalizes Koodo prepaid customers who are legitimate customers who might need a replacement phone. The idea here is an extension of the $20 credit for the $20 sim card. If a customers purchases a prepaid phone that is more expensive than what can be had on post paid; credit the prepaid customer's account with the difference in price. For example: Post paid Nexus 5 - $350 Pre-paid Nexus 5 - $450 A prepaid customer would be eligible for an additional $100 prepaid credit.

23 replies

Userlevel 7
This is an awesome idea, Dennis! Def +1
Userlevel 5
You got my upvote... err +1 fantastic idea!
Userlevel 7
+1 this pretty much takes care of the whole pricing issue. Awesome idea!
Userlevel 6
This should compete for idea of the year! Definitely +infinite! EDIT: Scratch that, this IS the idea of the year! It's awesome in so many ways that I don't know where to start. A new phone + a whole $100 (for example) to start out with prepaid? Take my money already! Can somebody at Koodo please tag this idea as "Implemented", seriously!
Userlevel 7
Great idea!
Userlevel 7
Love it
Userlevel 4
Fantastic idea. Seems to likely to be good for all parties.
Userlevel 5
+1 million - The idea that saves Prepaid.
Userlevel 7
Badge +4
I just thought of this idea again and I was going to post it. Turns out I already posted it 3 months ago lol
Userlevel 7
Badge +4
Dennis wrote:

I just thought of this idea again and I was going to post it. Turns out I already posted it 3 mo...

Hehe, I was about to like it, only to find out that I had already liked it 3 months ago.
Userlevel 7
Badge +4
I just found it now - and it's under consideration! Good stuff all around 😃
Userlevel 7
Badge +4
Me too. I don't know how I missed this. It's great idea 🙂
Userlevel 4
Prepaid and Monthly services are on 2 different systems, this is why you need to register again for self serve when you move from prepaid to postpaid or vice versa. This could be a tough one to pull off
Userlevel 6
Sheila wrote:

Prepaid and Monthly services are on 2 different systems, this is why you need to register again f...

Postpaid isn't concerned Sheila, except for device price comparison. Postpaid device prices are lower than the same devices on prepaid. The idea is to use the difference as credits added to the customer's prepaid account, so the money never gets out of the Telus ecosystem whether the customer intends to stay or not.
Userlevel 2
$200 for a Nokia 635 "prepaid"...seriously?? Wow. Why can Rogers/Chatr sell the same phone prepaid for $150 no questions asked?? Might as well go to bestbuy and get the Chatr 635 phone for $125 onsale and then unlock it.... I am willing to bet more customers have been moving away from postpaid to prepaid, and by making the prepaid phones more expensive, it's one more way of "luring" customers to postpaid. I have 3 Koodo prepaid accounts in my family and this is just a slap in the face. The idea here is novel, by funneling the $100 extra paid (assuming Nexus 5) into prepaid credits, but that still means I have to fork out $100 up front! Why can't they just sell me the handset at the proper price?
Userlevel 7
Chris wrote:

$200 for a Nokia 635 "prepaid"...seriously?? Wow. Why can Rogers/Chatr sell the same phone pr...

Chris, the majority of prepaid customers actually join prepaid with their phones already. A very small portion of people actually buy a Koodo phone from Koodo to set up a prepaid line. Why can't they just sell me the handset at the proper price? Because of people who purchase phones only to never activate a Koodo line and to take the phone to use on another network. This costs Koodo money.
Userlevel 2
Chris wrote:

$200 for a Nokia 635 "prepaid"...seriously?? Wow. Why can Rogers/Chatr sell the same phone pr...

So what about the "retail price" if you go post paid? Since you are not on a contract one can leave at any time. So is this "retail price" not covering their costs as well? The full retail price should be just that - the cost of the device whether you stay 2 weeks or 2 years. What's stopping anyone from going to postpaid, getting the cheaper device cost, and then switching back? Sure it's a bit inconvenient, but that's certainly more "costly" to the carrier in the end. As you said, most come with phones already, but what about when these phones need replacing/upgrading? Why would anyone pay $50 or $100+ more when retail is lower elsewhere? Koodo and other carriers should just stop selling hardware completely and let the manufacturers and their channels provide it. As a "loyal" prepaid customer, I am being shafted and being forced to take my hardware $$ elsewhere...
Userlevel 7
Badge +4
Chris wrote:

$200 for a Nokia 635 "prepaid"...seriously?? Wow. Why can Rogers/Chatr sell the same phone pr...

You said it. It is the added inconvinence plus a month of service
Userlevel 7
Chris wrote:

$200 for a Nokia 635 "prepaid"...seriously?? Wow. Why can Rogers/Chatr sell the same phone pr...

Yeah, carriers lose money on phones even at full price so selling them to people who go to use it on another carrier costs them money. It sucks being a prepaid customer and wanting to legitmately buy a Koodo phone to use. I'd care more about this issue if I didn't have a friend or two who have Koodo monthly accounts who can buy the phone for me. I'm sure you have at least 1 other friend with Koodo on a monthly account that can purchase a phone for you
Userlevel 3
Chris, You can buy the unlocked Lumia 635 from the Microsoft store for $161.10 with free shipping I believe.
Userlevel 6
Beverley wrote:

Chris, You can buy the unlocked Lumia 635 from the Microsoft store for $161.10 with free ship...

The regular price is $179+tax. For the same price you can also buy the BLU Win HD or Yezz Billy 4.7. I picked up a BLU Win HD when it was on sale for $149 a few weeks ago and it works perfectly.
Userlevel 3
Yes the regular price of the 635 is $179 but it is currently on sale. My husband has the BLU Win HD on Wind Mobile and is very impressed, excellent value however it is not LTE compatible (irrelevant because of being on Wind) whereas the Lumia 635 is.
Userlevel 6
Beverley wrote:

Yes the regular price of the 635 is $179 but it is currently on sale. My husband has the BLU Win...

I had battery issues with both BLU phones I tried and ended up getting a 635 after all.

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