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pre-paid refund

  • 28 May 2020
  • 3 replies
  • 68 views

I have Pre-paid account. I top up the money.

but i did it mistake.

i would like to refund my current balance.

 

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Best answer by Dennis 28 May 2020, 07:35

Did you top up on self serve with your credit card?

How big was your mistake.

There is typically no refunds for prepaid top ups

Prepaid service credits are non-refundable and are not reimbursed if service is cancelled.

https://www.koodomobile.com/service-terms

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3 replies

Userlevel 7
Badge +4

Did you top up on self serve with your credit card?

How big was your mistake.

There is typically no refunds for prepaid top ups

Prepaid service credits are non-refundable and are not reimbursed if service is cancelled.

https://www.koodomobile.com/service-terms

I did not use it. Still i have 50.40$

i would like to get refund

Userlevel 7
Badge +4

I did not use it. Still i have 50.40$

i would like to get refund

Prepaid is not refundable.  You can let your family members or friends to use up. 
Make sure you remove auto top up from your account. Sio, once balance is gone, then it will expire. 

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