I have a pre-paid account. On Nov 30th, I paid but after 3 weeks my account has not been activated. Based on my banking, the payment went through and I was charged at the same day with no service!
Any one to help? I need to talk to a rep which apparently does not exist.
+4
Can you login to your prepaid self serve account and check your transaction history?
I just checked. It shows that ,on Nov 30th, I was charged.
credits( top-up):$15
Balance: $15
Debits( charges): nothing mentioned here.
+4
Can you show us a screenshot of your self serve first page please? Leave out the personal details such as your name, account # etc...
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