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Pre-Paid Email Sent On February 14th


Hello Koodo Community, We apologize for any frustration relating to a Pre-Paid email you received from us on February 14th. The situation has been addressed and you should have received a follow up email explaining what happened. Nothing has changed on your account and your privacy has in no way been compromised. Stacey (Team Koodo)

5 replies

Hi I haven't got the follow up email yet but I'm sure it will come soon .
Chris McEvoy wrote:

Hi I haven't got the follow up email yet but I'm sure it will come soon .

Hi Chris, here's link to the follow up email. http://bit.ly/1vLHT4h Can you open it?
Chris McEvoy wrote:

Hi I haven't got the follow up email yet but I'm sure it will come soon .

Thank you for the link and yes it did open.
Chris McEvoy wrote:

Hi I haven't got the follow up email yet but I'm sure it will come soon .

you're welcome 🙂
Chris McEvoy wrote:

Hi I haven't got the follow up email yet but I'm sure it will come soon .

I called Koodo and I was able to speak with a CSR after 50 minutes . Great services !Please show respect to your customers and stop waisting their time .

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