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Porting my number to Koodo

  • 21 March 2016
  • 5 replies
  • 1694 views

Hi,

I just had a few questions about porting a number to Koodo. I am currently with Rogers postpaid and would like to move it to my Koodo prepaid account...

Does it matter which provider I am porting in from? Are some easier or more difficult to port from? (ie, Telus, Fido, Rogers, Chatr, etc. etc.) I'm not sure if everything is just done in one centralized place, so it wouldn't matter which provider someone were porting in from, or if the porting process entails Koodo contacting the provider and requesting the porting...

Here's the main reason I made this post... When my father passed away a few years ago, I managed to get his old Rogers landline number under his name as my new Rogers wireless number under my name.

I'd like to port it over to Koodo prepaid but I was worried that something might go wrong and I'd lose it. When I check the number's eligibility to move to Koodo on the website, the message I receive is: Yes, this number is eligible to move to Koodo Mobile. Call 1-866-99-Koodo or visit a Koodo retailer to submit a request.

I just thought I'd post this to see if anyone noticed any potential red flags or issues I might have when porting. I was curious to know if the porting process could get complicated or rejected, since it was once my dad's landline number and is now my wireless number. Also, I am in Ottawa and have not changed locations, so I can't see it being rejected because I changed cities or anything...

Thanks

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Best answer by Mathieu 21 March 2016, 00:43

Hi Koodofan,

I've never heard of any issues when porting a phone number, Koodo will call Rogers, tell them to port your number over and it's sent over. It's very difficult for something to go wrong, You shouldn't have anything to worry about!
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5 replies

Userlevel 7
Hi Koodofan,

I've never heard of any issues when porting a phone number, Koodo will call Rogers, tell them to port your number over and it's sent over. It's very difficult for something to go wrong, You shouldn't have anything to worry about!
If I buy a phone and plan online it does not give me any option to choose a number or port in my existing number. I stopped before the credit check phase as it didnt give me this option.

Also, if my number is from a different province and I live in a different province which province tax will apply on my new phone and my monthly invoice.
Userlevel 7
Badge +4
When you order online you will be assigned a number which serves as a placeholder on the account. Once you receive the phone you can change it or port in your existing number using self serve. This helps to ensure that your existing number does not stop working prior to you receiving the new phone.
As far as taxes, I believe it's determined by a combination of your billing address, where you are using the phone and where the number is local to, using a two out of three rule, but it's been about five years since I last looked into it, so my knowledge of the specifics is a tad fuzzy.
Userlevel 7
Badge +4
Sales tax follows the phone number for the plan.

Overage follows the location you are in... But it was over 10nyears ago when I experienced that with minute overage in Quebec and had to pay Quebec taxes.
Userlevel 7
Badge +4
Prepaid is really geo-neutral. However, each prepaid phone number is a separate account... no multiple phones on one bill. There's no way to coordinate payment or services over multiple lines.

Suggest you get an alternate email address (gmail is good for linking multiple emails to one account) and sign up for a second prepaid under the alternate. Under Phone Services => Change phone number in prepaid self-serve, you'll have to option to port in an existing number from Koodo or another provider.

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