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Picture message use data booster


The picture messaging is supposed to be free when I have the messaging package. But last time I used picture message and it was using up my data booster. Does anyone else have this experience?

15 replies

Userlevel 7
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No, it shouldn't use up your data, DD. Could it be that your phone downloaded an email or some other update while you used picture messaging? It even works without a booster really - all it needs is the data connection to be on.
Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messaging doesn't update itself. The time is exactly the same as the time the picture was sent.
Userlevel 7
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DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

Yes it uses the Data pipeline, but Koodo doesnt charge you for it
DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

I was charged for that. 😞
Userlevel 7
Badge +4
DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

How were you charged? You can always contact koodo if you feel a mistake was made 🙂
DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

Koodo cannot tell what's using up the data booster. Is there an android app out there that can actually control whcih app has access to data?
Userlevel 7
Badge +4
DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

It's actually the other way around: there is no app that can distinguish if you used "data" data or "picture messaging" data. Koodo definitely can tell the difference, as I said before if you don't have a booster, you can still picture message to your heart's content and you won't be charged. Having an active booster does not use up booster (paid) data, but it will still use (free) data.
Userlevel 7
DD Onwood wrote:

Well, I have a data monitoring app. It tells me that the data is used up by messaging. And messag...

How do you know the data was actually taken out of your data booster? Picture messaging requires a data connection so the data will flow through but it's not charged or taken out of your data bucket. It's non-chargeable data basically. Or did you assume because your data monitor app said data was used, that it was taken out? If that's the only thing you're basing it off of, then the data wasn't actually taken out of your bucket and you have nothing to worry about.
Userlevel 7
Badge +4
Would happen to be sending the picture message via iMessage, Whatsapp, BBM, facebook messenger, Hangouts, etc? If so you can sending that picture via web-based messaging service and not via MMS
Userlevel 7
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Dennis wrote:

Would happen to be sending the picture message via iMessage, Whatsapp, BBM, facebook messenger, H...

But then that would use purchased data. MMS is truly free both on postpaid and prepaid, so imo it makes more sense to use that 🙂
Userlevel 6
Yesterday I received a picture message from a friend. I made sure that background data and auto-sync were both turned off before turning on data to download the picture. Checking self-serve today it shows two data events at the same time as I received the message, so it does appear to be using the data booster. I noticed the same thing the last time I sent a picture message.
Userlevel 7
Ray wrote:

Yesterday I received a picture message from a friend. I made sure that background data and auto-s...

Turning off "background data" doesn't disable every data app in the background and some things WILL still use data. That feature isn't a "turn off data from being used if app isn't open" type of thing. There is absolutely no way to absolutely disable data in the background without editing your APN. Just to let you know. So I still go by what I said, the data is not charged.
Userlevel 6
Ray wrote:

Yesterday I received a picture message from a friend. I made sure that background data and auto-s...

I tried creating separate APNs for data/no data based on older posts on the forum (e.g. http://community.koodomobile.com/koodo/topics/create_a_separate_apn_specific_for_picture_messaging ), but in my testing, I found that this phone (Motorola Defy Pro) switches to the "data" APN by itself even if I explicitly select the "no data" APN when I turn on data. That means it's impossible to do this without manually editing the APN every time.
Userlevel 7
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Ray wrote:

Yesterday I received a picture message from a friend. I made sure that background data and auto-s...

With all due respect Ray, I really think you're making a mountain out of a molehill... I have Koodo prepaid too and 1 booster lasts me a FULL YEAR without tweaking the APN settings. Just curious but what impact do you think sending pictures messages has on your booster?
Userlevel 6
Ray wrote:

Yesterday I received a picture message from a friend. I made sure that background data and auto-s...

I'm not the original poster. While it may be technically correct that Koodo doesn't charge for MMS data, it seems that phone data leakage will occur even if you turn off auto-sync and background data. It doesn't make that much difference to me - I used the double data booster promotion last year, and hardly use data most of the time, so I should be good for quite a while yet 😉

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