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Question

Phone number change / personalize last 4-digits

  • 26 June 2019
  • 4 replies
  • 157 views

Hello,

I would like to change my phone number within my Pre-Paid account - however within 'change number' option one can only pick a number and select 'submit'. There is no option to personalize the last 4-digits, now I haven't selected 'submit' as I believe this will change to the selected number vs providing another option.

Added a second SIM yesterday, this option was available during activation - which I thought it would be nice to personalize original line as well.

Would be nice to have this option during changing a phone number, am I not proceeding with a step and not seeing this option - or could this be a request to add?

Thank you,

Chad

4 replies

Userlevel 7
Badge +4
Unfortunately this option is not available when you are changing your number.
Can I change my phone number
Userlevel 7
Badge +4
Can I change my phone number
Yes you can log into self serve to change your number
Userlevel 7
Badge +4
Use the link below, and then click "Manage" beside "Manage your phone number" (login needed):
Change Number

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