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payment issues


Hello dear sir/madam i'm trying to add my debit card to pay for my monthly base but it's not working. i have done it before but now it's not working and it's not from my credit cars holder . thanks

3 replies

Userlevel 6
Hi Omar, it will only work if your card is a Visa Debit: http://koo.do/Joixyw. You can always send your payments via online banking though! Simply add Koodo as a payee using your 8-digits account number 🙂 Have a good day! ________________________ If you see a good answer, give it a star.
Userlevel 7
Badge +4
Yannick wrote:

Hi Omar, it will only work if your card is a Visa Debit: http://koo.do/Joixyw. You can always sen...

That won't work on prepaid though, only postpaid plans can be paid through online banking. Unless you have happy tidings that this has recently changed 😃
Userlevel 6
Yannick wrote:

Hi Omar, it will only work if your card is a Visa Debit: http://koo.do/Joixyw. You can always sen...

Hi Sophia, good catch! I missed the "prepaid" tag! Thank you 🙂

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