Koodo Community



pass words on accounts ?

Userlevel 1
why do customers need a pass word on accounts for prepaid or monthly ? thanks and if phone reported lost or sim card can you block them asap or no to me if not there is no since of pass words.

2 replies

Userlevel 7
Badge +4
The password is mostly used for security purposes. Actually, thats really the only reason for a password. Its to only let the people who know it, into the account to access it! If you report your phone stolen or lost, Koodo can put a block on the line so no further charges will occur. But once that is done the phone can no longer be tracked by your or Koodo.
Userlevel 1