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Not able to register credit card in my prepaid account


I am not able to register my credit card for auto renewal. I just activate new prepaid phone from Koodo and I am trying to get offer of 100 minutes free while I register my credit card. When I am trying to do it shows ur credit card won't authorize. Can any body help me?

5 replies

Userlevel 7
Badge +4
You will need to use the EXACT address as your credit card is registered to, Darshan. If you did that and it still won't accept your card, call Koodo (*611), option 6. They will be happy to add your card for you 🙂
Userlevel 6
Sophia wrote:

You will need to use the EXACT address as your credit card is registered to, Darshan. If you d...

Isnt Option 6 technical support?
Userlevel 7
Badge +4
Sophia wrote:

You will need to use the EXACT address as your credit card is registered to, Darshan. If you d...

Not on prepaid, Mathieu, option 6 is to talk to a live agent.
Userlevel 6
Sophia wrote:

You will need to use the EXACT address as your credit card is registered to, Darshan. If you d...

Ooooh hahah i was thinking of postpaid! Thanks for the correction
Userlevel 7
Badge +4
Sophia wrote:

You will need to use the EXACT address as your credit card is registered to, Darshan. If you d...

No worries 😃

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