Koodo Community

no service emergency service only

  • 6 October 2019
  • 1 reply

HI i just moved from Ontario to Alberta. I have a prepaid account and changed my phone number online to an Alberta one . I now have no service. Is there something else I should be doing?

1 reply

Userlevel 7
Badge +4
Turn off your phone for a few minutes, then re-start to refresh your connection and update the phone number automatically on your handset.