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no service after topping up my account


Just paid my monthly base plan on my prepaid account yesterday now my phone says no service

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Userlevel 7
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Taking out the sim and battery for a few mins and then trying again? If you topped up your prepaid account, did you purchase the base plan? Is this your first time purchasing/renewing your base plan?
Trying the battery and SIM card now. Yes the base plan. Nope have renewed several times
Reminded me to turn it off and on again and it worked
Userlevel 7
Badge +4
Derek Winchester wrote:

Reminded me to turn it off and on again and it worked

Woohoo!

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