Koodo Community
Question

New Prepaid Account

  • 13 December 2019
  • 3 replies
  • 83 views

Hello 

I am on a prepaid Koodo account. I want to move to the new promotion for new subscribes which gives additional 10GB data for the same price I am paying. 

Is it possible to buy  a new SIM and activate the new promotion but transfer my old phone number from the current prepaid koodo account.

 

any help would be appreciated.

 


3 replies

Userlevel 7
Badge +4

Absolutely!!! You can sign up for a plan and then port in your prepaid account - make sure you use up your boosters first. Koodo used to transfer any funds to postpaid, but I’m not sure if that is still the case.

Anyway, your number is safe - it can be ported in minutes :)

Userlevel 7
Badge +4

I want to move to the new promotion for new subscribes which gives additional 10GB data for the same price I am paying. 

> I just want to make sure since your title is “New Prepaid account”

 I believe this promotion means you need to activate /open a New postpaid/monthly account.  You picke the plan, then  you can add this promo data add on.

 

Is it possible to buy  a new SIM and activate the new promotion 

> You can buy a postpaid SIM card, but you also need to open a postpaid account 

 

 

Userlevel 7
Badge +4

If you go in store, I believe your existing sim could be transferred over to postpaid

Reply