Koodo Community

new phone not working

my new prepaid phone is not working again, just activated it on the 1st, worked yesterday, now not working, cannot text or call, cant even call *611

2 replies

Userlevel 5
Hey Christine try pulling out the battery for 30 seconds what kind of phone is it ?
Userlevel 1
Hey Christine, we tried to contact you a few times today but we were'nt able to get a hold of you on your alternate contact number. If you have another number that you'd like to share, please us an email to: http://koo.do/LmpQrZ. Please select social media as a category. We hope to hear from you soon!