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New phone


Just bought a new phone for my mother.
I went through the whole process and it says I have Balance of $5.
When I try to make a call , it says "for emergency only".
Please help!!!

5 replies

Userlevel 7
Badge +4
Hi Sandra, sorry your having issues. What phone are you using.
Userlevel 7
Badge +4
Did you restart your phone?
Userlevel 7
Badge +4
Do text messages work?
hey guys
I feel silly, but I had not inserted the sim card...
My first time setting up a phone.
Thank you guys for your help.  Much appreciated.
Userlevel 7
Badge +4
Sandra Derrington wrote:

hey guys
I feel silly, but I had not inserted the sim card...
My first time setting up a phone.
T...

No problem that's why were here. 🙂

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