Koodo Community

Need help with Koodo password set-up!

I am trying to set-up my Koodo prepaid account, and I am putting in my 4 digit PIN and my password, meeting all of the requirements, and it keeps erasing the password and saying it is a required field with the red asterisk. I have tried multiple times and it keeps doing it, very frustrating!

2 replies

Userlevel 6
Hi Diana, were you able to activate your account? If you are still having difficulties, give us a call at 1-866-995-6636 (press 0 a few times) and we'll guide you with the activation process! Thank you! ________________________ If you see a good answer, give it a star.
Userlevel 4
Hi Diana! Hope you were able to get it working. If not have you tried restarting your computer? My kids are always pressing buttons so when I get on it all out of whack. Usually when I restart it it will work better or possibly u had an update? Anyways hope some of these suggestion helps