I tried to change my pre paid plan a couple days ago. While attempting to do so the website would load forever then eventually fail…. After i already added funds to my account to allow me to change my plan.
Now my account is stuck in some kind of limbo. It shows i am on this new plan, but my data does not work, and it shows that ill be charged in 2 days for the amount of money that my old plan used to cost.
Not only that, but my data does not work. Whenever i turn off my wifi, i get a notification to “Sign into koodo”