So I just got a new Alcatel flip up phone that came with a koodo sim card for prepaid. So I activated the card, installed it, and everything seems to be in order but I can't send or recieve calls. When I try to call the phone i get a a dial tone and when i try to make a call wtih the phone i get a message saying that I either don't have sufficient talk credits or am trying to call a country that is blocked. I'm literally trying to call my home phone right next to me when this happens. Can someone help me out with this? I have the basic 15 dollar plan in prepaid if it matters.