Koodo Community

My phone won’t let calls through


Koodo’s not Helpingp

9 replies

Userlevel 7
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Is your bill paid?So, you have a prepaid account and you have enough funds in your account.
What base plan do you have?
Do you have a Talk booster?
Userlevel 7
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Is your bill paid?
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Have you tried restarting your phone?
Userlevel 7
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Try restarting your phone. Do you show as connected to the network? When you try dialing out does it tell you some sort of error code or something? We need more details to help you.
Userlevel 7
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Are you able to text successfully?

Make sure DO Not Disturb mode is not on
Is your bill paid?Always
Userlevel 7
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Is your bill paid?Can you give more information as an update please?
Is your bill paid?My bill has been overpaid for the last two months! I don’t owe koodo any money!
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Is your bill paid?How about the answers to the other questions as to why your phone won't let calls through. Your phone wouldn't work at all if your account was suspended for not paying your bill so I don't get that question.

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