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My phone can't dial *611

I'm pretty sure that my account is still active but every time I dial *611 its always shows call ended not even shows any dialing just pop out of the dialing screen and nothing happened. I already pay for my add-ons and I can't dial any number.

5 replies

Userlevel 7
Badge +4
You said you paid for addons, did you pay for your base plan?
Yeah, both of them
Userlevel 7
Does it show that your base plan is active?