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My new prepaid activation will only make and receive calls but will not send or receive text messages.


My new prepaid activation will only make and receive calls but will not send or receive text messages. Account is active. Base plan is paid. It says messages were sent but no one in the contacts has received anything and I am not receiving any they are sending. Restarted wih battery and SIM out. Factory reset. Nothing is working

3 replies

Userlevel 7
Badge +4
Phone model?
David wrote:

Phone model?

Alcatel Lume
Userlevel 7
Badge +4
Did you port your number over from another provider?

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