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My new employer can't get through when they call me? They put the 1- before and have tried time and again but it just won't connect through?


My new employer can't get through when they call me? They put the 1- before and have tried time and again but it just won't connect through?

6 replies

Userlevel 5
You don't need the 1.. Just your 10 digit # Are you sure they have the correct # ? Can anyone else call you?
Userlevel 6
Try and get other friends to call you.
Does it work?
When he calls does it go to voicemail or just doesnt connect?
Yea other people can call and I can call my employer, but they can't call me. 
Userlevel 6
If it is just going directly to voicemail then you likely accidentally added them to your reject list.
Google your phones name and reject list for details on how to access and delete numbers from your reject list.
No it doesn't go to cvoicemail the call just won't connect.

Userlevel 5
Hey Kelley! I would suggest still verifying that you didn't add your boss to your reject list. If that isn't the case, give a call to one of our technician at 1-866-995-6636 option 6. Please call from a device other than your cellphone if possible so they can do some troubleshooting 🙂 Keep us posted!

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