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Misplaced my 4S phone April 8 how do I put my account on hold?


I missed placed my phone April 8 and what to know how to put my account on hold until I find or buy myself a new phone. If I don't find it do I need to get a replacement at the Telus outlet?

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Userlevel 7
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I hope you mean March 8th 🙂. And all you do is contact Koodo and get your account suspended. And thats it. Not Telus outlet, but Koodo,
Userlevel 7
Chadwick wrote:

I hope you mean March 8th 🙂. And all you do is contact Koodo and get your account suspended. An...

This can be done in self serve..

Under phone services, report it lost or stolen

Since you're on prepaid there is no hold, you will need a new sim card however to continue service with that number.

You can ge a replacement phone anywhere you like including eBay as long as it's unlocked and compatible.

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