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Just hooked up my pre paid and for some reason I can't get it off emergency calls... Help


I got a data and a talk boost like it asked me to and I still can't make any calls off it or texts! Am I missing something?.

4 replies

Userlevel 7
Badge +4
Sounds like it Kayla 🙂 What exactly did you do to get hooked up on prepaid? Then we'll be able what step you may have missed 🙂
I went online set up my phone then put my SIM card in... I just got off the phone with support and he can't even get my phone to get off emergency calls only
Userlevel 3
Kayla Dawn Price wrote:

I went online set up my phone then put my SIM card in... I just got off the phone with support an...

Try removing the battery and sim card? Did you try a different sim card? Also ensure the sim card isn't loose in the phone.
Userlevel 7
Badge +4
Kayla Dawn Price wrote:

I went online set up my phone then put my SIM card in... I just got off the phone with support an...

Where did you get your phone, Kayla? It might not be compatible with Koodo...

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