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It won't let me sign in with my email and password to add top up card


4 replies

Userlevel 7
Badge +4
Hello Yvonne,

Do you have an error message when you try to sign in? Are you signing in on the prepaid self serve website?
Userlevel 7
Badge +4
Have you signed in before?
Not that I know of
Userlevel 7
Badge +4
Cindy Dawlton wrote:

Not that I know of

Have you registered before?
I guess you must have registered in order to activate your prepaid.

Maybe you are using the wrong login/password?

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