Koodo Community

Community

Is there a way to show data usage in kilobytes (kB) in the Usage History?


When I view my SelfServe Usage History, it shows my data usage in MB only and only in a whole number. Is there a way to view my data usage to the kilobyte (kB)?  For example, if I consume 450kB of data on a particular day, the SelfServe Usage History shows 0 MB for that day. I want it to show 0.450MB or 450KB instead.
I know that the Usage Summary gives information to the kB, but I want to see this detail in the daily Usage History.

7 replies

Userlevel 7
Badge +4
The only way to see this is to login to self serve, click view usage, click view details on data usage and then scroll to the bottom to see the total.
Sometimes it will show 0.0MB though as data leakage occurs and little to no data is used but it is still logged as 0.0MB.
Userlevel 7
Badge +4
Allan wrote:

The only way to see this is to login to self serve, click view usage, click view details on data ...

It actually goes to 2 decimal places when I view the daily details of my usage.

So 0.01MB would be equivalent to 10.24kB
Userlevel 6
On prepaid, the overview and usage summary show the amount used down to the kilobyte. The detailed daily usage under "Usage History" doesn't, but it used to. I've suggested this as an idea, but so far nothing has come of it.
Userlevel 7
Badge +4
Ray wrote:

On prepaid, the overview and usage summary show the amount used down to the kilobyte. The detaile...

Detailed usage usage history shows down to the KB too.
79.68MB = 79680KB


Userlevel 6
Ray wrote:

On prepaid, the overview and usage summary show the amount used down to the kilobyte. The detaile...

On prepaid it doesn't.
[b]

Thanks everybody who responded. I forgot to mention in the original post that I'm on prepaid. So it appears that only prepaid customers don't see anything less than a MB.

Userlevel 6
I suggest you post this as an idea. Before the prepaid self-serve site was refreshed, it did show usage down to the kilobyte. I guess since most people use more than a megabyte at a time, Koodo decided this wasn't important. I think the usage pattern of prepaid users is different from monthly plan users, though.

Reply