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invalid sim card number

  • 7 May 2020
  • 9 replies
  • 205 views

Trying to activate a new SIM card onto an unlocked iphone but saying the SIM card number is invalid please help 

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Best answer by Dinh 8 May 2020, 01:03

I think it is a postpaid SIM card, a Koodo prepaid SIM has different color (you can google it) and had the text “Prepaid” on it.

I would go back to the reseller and check in with them.

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9 replies

Userlevel 7
Badge +4

When you say new Sim card what do you mean? Did you buy it recently or receive it recently? Did you activate a new line?

Userlevel 7
Badge +4

You need to activate your prepaid sim card here

 

https://www.koodomobile.com/en/help/activating-your-prepaid-phone

I purchased from London drugs in Kamloops today and was going to activate it for a new prepaid line 

Userlevel 7
Badge +4

@Candyman1267  use the link i have posted above.  Sorry I edited my initial repsonse

I input the SIM card number and it keeps saying invalid

Userlevel 7
Badge +4

Is it a prepaid sim card?  What does the sim card look like?

 

Hope this helps 

Userlevel 7
Badge +4

I think it is a postpaid SIM card, a Koodo prepaid SIM has different color (you can google it) and had the text “Prepaid” on it.

I would go back to the reseller and check in with them.