Koodo Community

Community

invalid phone number wth??????


im trying to set up my koodo self serve. but when I enter my phone number it says it is not valid. very confused. also I have picture and video messaging and I can not send or receive pics or vids ive tried removing the battery the whole bit please help.

2 replies

Userlevel 4
For the pic and vid issue, is your data turned on? For the Self Serve issue, I have noticed that happening a lot lately. Call Koodo to help you set it up.
Userlevel 7
Badge +4
Did you register for the prepaid? There are self serve for the postpaid and the prepaid.

Reply