Koodo Community

internet connection not working when I try google search

  • 30 December 2020
  • 2 replies

I have a Koodo pre-paid monthly phone I used to e able to do google searches no problem BUT now it says to check internet connection, I have done nothing I have data on my phone? what has changed

2 replies

Badge +4

Which phone do you have? 

Is data enabled on your phone?

That message usually means you don’t have a data connection, whether it’s mobile data or Wi-Fi. Sometimes restarting the phone resolves the issue.

Userlevel 7
Badge +4

Have you used all of your data for the month?