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I submitted the wrong email account on my prepaid account . Do i need this to top up using automatic visa debit ??if so how can i change it


I bought a koodo prepaid simcard for 50$ followed all steps provided however i wasnt able to verify my emial as i typed it incorrectly the account still worked however will this be a problem when toping up with automatic top ups visa debit??

2 replies

Userlevel 7
Badge +4
You can contact Koodo to correct your email address, Roxanne. The quickest way is by sending a private message on Facebook. In the meantime, you can top up using 611... but I would imagine you'd want self service going too 🙂
Userlevel 7
Badge +4
I believe you can also do top-ups at #123 on your phone.

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