Koodo Community

Community

Solved

I have purchased a pre paid koodo phone for my Mother .


I have purchased a pre paid koodo phone for my Mother . I want the set up to attach to my account which is paid monthly via a credit card so the monthy fee is paid by me . How do I make this happen .

2 replies

Userlevel 7
Badge +4
While you can set up the prepaid account to automatically debit your credit card, you cannot attach it to your post-paid account. The two are entirely separate processes, and are managed separately.
Userlevel 7
Badge +4
It will be a separate credit card transaction since you have 2 accounts: 1 monthly and 1 prepaid. Log into prepaid self-serve and go the automatic top-up route. You will have a separate charge on your credit card every 30 calendar days (not a calendar month), but you will save 10% on the prepaid base plan.

Reply