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I have autmatic top up and alwals says i have a balance and keeps going up.


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Userlevel 7
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The balance shown is what you have available in your pre-paid account, not what you owe.

If you have the basic $15 baseplan and your auto top-up is $15, your balance will be going up $1.50 a month because of the 10% credit earned for auto top-up.

You can let the balance accumulate and use it for a booster, or every once in a while cover your monthly baseplan by temporarily cancelling auto top-up.

Just to make things a little more complicated, Koodo will debit your card the $15 plus your local taxes (~ $17.25), while all the reporting on self-serve ignores the tax amounts.
BobTheElectrician wrote:

The balance shown is what you have available in your pre-paid account, not what you owe.

If you...

Thank you Bob

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