Koodo Community



I got a message saying you sent me a credit of $25.00 but to where did you send it?

On Feb 23/15 I was sent an email stating you sent me (refunded)$25.53 but I'd like to know where you sent it? as I have not gotten it in the mail

3 replies

Userlevel 1
Are tyou still with koodo? Then it would be on your bill, I'd think.
Userlevel 7
Typically all refunds are applied directly to your account which is used for your next bill
Userlevel 7
Badge +4
However if your not a customer anymore then indeed your refund / credit will come in the form of a check in the mail. If your not a koodo customer anymore and haven't received a cheque in the mail you should call Koodo customer service.