Koodo Community



I didn't switch to prepaid.

Hey there, I got an email from Koodo today saying welcome to prepaid. Wondering why I recieved this when I haven't changed anything in my plan. I tried calling your toll free number a couple times but it wasn't going through.

2 replies

Userlevel 1
Lots a posts on it. Koodo sent out a ops email to lots. Me included! Weh! LOL
Userlevel 4
Hi Caylin, This email that you received was a glitch on our end. Don't worry, nothing changed in your account. You can simply delete this email. Sorry for the inconvenience.