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I can not use the Kodoo phone app , giving me wrong user name


I have a prepaid booster plan

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Userlevel 7
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Can you elaborate on giving you wrong user name? What does it say when you put in your username and password?
Goran wrote:

Can you elaborate on giving you wrong user name? What does it say when you put in your username a...

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The Koodo self serve app does not support prepaid accounts according to the description given on Google Play. https://play.google.com/store/apps/details?id=com.koodo.selfserve&hl=en
Thank you

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