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I am pre-paid - Need my transaction history in 2014


Hi. I am a prepaid koodo customer since September 2013. I would like to see all the purchases(payments) I have made between January 2014 to December 2014. In the web, I could see only for the last 6 months of payments maximum. How can I display further?

3 replies

Userlevel 7
Badge +4
You may have to contact customer service for that, but i will dig around self serve and see if I can find a way for you to get it.
Chadwick wrote:

You may have to contact customer service for that, but i will dig around self serve and see if I ...

Thanks!
Userlevel 6
Hey there! You can view only the last 12 months of your transaction history online (select "custom dates") to view past 6 months.  You can send us a detailed email through this link  http://koo.do/11eMLdy and select "social media" as a category with your request, including the reason why you're looking for the transaction history.  Please reply here when it has been completed to that I can forward your request to the right person and see what can be done.  Thank you! 

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