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How you i reset the whole thing so to get my money back they change the plan.


I am already a customer of koodo moblie. I am on the prepaid plan which cost $25 per month and now i want to change it to $50 plan but before i could change it my money was deducted.
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Best answer by Paul Deschamps 27 October 2013, 23:18

Youll have to call customer service and explain your predicament and if its the day that your money was taken for the other plan then they might be able to change it, if its been a couple days or more you might have to wait till next month. If you do wait then make sure its a day or two before it actually is time to renew.

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Youll have to call customer service and explain your predicament and if its the day that your money was taken for the other plan then they might be able to change it, if its been a couple days or more you might have to wait till next month. If you do wait then make sure its a day or two before it actually is time to renew.

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