Koodo Community

How to keep koodo sim valid

  • 31 May 2020
  • 1 reply

What are the actions necessary to keep my Koodo SIM card valid? Do I need only to top it up every month or also use it frequently too? Thanks

1 reply

Userlevel 7
Badge +4

A Koodo prepaid SIM requires you to renew every 30days. If you don’t “renew” your baseplan the account could be temporary suspended (normally it is automatic if you have money in the prepaid account). Money (tops-up) is required to renew. After 90days of non-active, the account is canceled.

You could find more information  here https://www.koodomobile.com/en/help/topping-your-prepaid-account