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How to active a new prepaid SIM card with the same email address of an existing prepaid account?


I have a prepaid account. Now I want to active another brand new prepaid SIM card with the same email address and still keep my existing account - Basically, two prepaid phone/numbers using one email address for self serve purpose. How do I do it?

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Best answer by Tayeb A 20 February 2016, 23:17

Hey Yi,

You can register with a different address since you cannot have multiple prepaid lines under the same account using the same username (email address). The only way is to register your accounts with separate email addresses and log out of one address and then log into the other one 🙂

If you need help with your prepaid Self Serve, please click here: http://koo.do/1PEn956 

Hope this helps!

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Userlevel 5
Hey Yi,

You can register with a different address since you cannot have multiple prepaid lines under the same account using the same username (email address). The only way is to register your accounts with separate email addresses and log out of one address and then log into the other one 🙂

If you need help with your prepaid Self Serve, please click here: http://koo.do/1PEn956 

Hope this helps!

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