Koodo Community



How do i transfer my prepaid sim card to my new sim card micro?

I got a new phone and sim card mini, i have my old account and sim card how do i transfer my old koodo prepaid account over to my new sim card mini? thank you. i dont want to make a new account and lose my balance on my old koodo account. thank you very much 🙂

4 replies

Userlevel 5
Hey there Riley simply sign into your self serve account and you can do the switch through your self serve account !
I logged in to my self serve but I just can't find the option to do that 😞 If you or anyone has time can you please walk me threw it step by step on what to click. I went threw like all the options I couldn't find it I have no clue what I'm looking for to. Thanks alot
Never mind I figured it out! Thank you
How did you figure it out? I am still struggling