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How Do I Delete a Prepaid Account?

  • 27 November 2018
  • 3 replies
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Does anyone know how to delete a prepaid account? I read that if you don't top up for 90 days the account automatically deactivates, you lose your number, and that's that...but is this true?
Is it actually 100% cancelled after 90 days or is it just inactive (you can start it back up again after the 90 days)? And is there anything else I need to know about this process or is it that simple?
Thanks! 🙂
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Best answer by Dinh 27 November 2018, 06:03

hi,
Yes, If you don't pay, your prepaid account would go into suspension mode. If you put the money in within 90days, the number would be reactivated. You could find more information here https://www.koodomobile.com/help/topping-your-prepaid-account
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Userlevel 7
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hi,
Yes, If you don't pay, your prepaid account would go into suspension mode. If you put the money in within 90days, the number would be reactivated. You could find more information here https://www.koodomobile.com/help/topping-your-prepaid-account
Userlevel 7
Badge +4
If you want to wear belt and suspenders, just destroy the SIM. They are a one-time-use item that can't be reactivated. Make sure auto top-ups are de-activated.

Want to keep your number? Port it to another provider and that will also do the trick of permanently closing your account.
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Is it actually 100% cancelled after 90 days or is it just inactive (you can start it back up again after the 90 days)?

100% cancelled after 90 days of no top ups with no chance of starting it back up.

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