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How do I add a replacement used cell with a new sim card to my existing prepaid account


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Userlevel 7
Log into self-serve and go to "change sim card" under your profile. Once you complete the process, put the new sim card into the (compatible) phone and you are good to go.
Ahmad wrote:

Log into self-serve and go to "change sim card" under your profile. Once you complete the process...

but do u have to activate the sim first or??4

Userlevel 7
Badge +4
Ahmad wrote:

Log into self-serve and go to "change sim card" under your profile. Once you complete the process...

Are you currently prepaid customer? If your replace phone uses different size SIM card, you need to upgrade your SIM card through self serve.

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