Koodo Community

Community

Solved

how can i cancel renewal of base plan over online selfserve for a prepaid card?


i have taken a prepaid koodo number through my debit card transaction. i dont have my debit number registered with the account. so do i have to worry about renewal through debit. or have to request the koodo mobile to disconnect the prepaid connection
icon

Best answer by Sophia 6 June 2015, 03:02

Hi Raj, if you haven't registered a credit card for auto top up, you won't have to worry about a thing. Your account will be terminated after 90 days of the expiry date, fully automatically 🙂

View original

1 reply

Userlevel 7
Badge +4
Hi Raj, if you haven't registered a credit card for auto top up, you won't have to worry about a thing. Your account will be terminated after 90 days of the expiry date, fully automatically 🙂

Reply