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Im prepaid and my phone ran outta mins on jan 2 and when i call 611 it just says there closed and ends the call . Before i left my phone a month with out mins and it would just say do u want to add mins but now it says that whyyyyy someone help me

5 replies

Userlevel 7
Badge +4
Why dont you login to prepaid self serve and buy a Booster online? Or buy a booster from a store and add it
Its not letting me . I just bought 50 worth of mins at add for my 35$ plAn and it wont even let me get into prepaid self serve says there updating it
Userlevel 7
Badge +4
Looks like you will have to wait until the system is done updating. Bad timing, but it happens on the weekend
Userlevel 6
Hi Rachael, our website is available now 🙂 Can you try again? Thank you! ________________________ If you see a good answer, give it a star.
Userlevel 7
Badge +4
Now that the website is available again, please let us know whether your issue has been resolved.

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