Koodo Community
Solved

help

  • 15 October 2013
  • 1 reply
  • 7 views

i traveled for a couple of month and want to reactivate my simcard which i think is expired what should i do
icon

Best answer by rikkster 15 October 2013, 10:35

It depends on how long you were away. According to Koodo "After ninety days with a zero balance, your account will be automatically deactivated and after another ninety days, you will lose your number". So, if you're well within those parameters, you should be able to top up your prepaid account. If not, you may need to purchase a new SIM card. For more info, click on the link below. http://help.koodomobile.com/prepaid
View original

1 reply

Badge +4
It depends on how long you were away. According to Koodo "After ninety days with a zero balance, your account will be automatically deactivated and after another ninety days, you will lose your number". So, if you're well within those parameters, you should be able to top up your prepaid account. If not, you may need to purchase a new SIM card. For more info, click on the link below. http://help.koodomobile.com/prepaid

Reply