Koodo Community

Community

Having trouble activating phone


hi, i just bought a phone and i am having problems activiting it......the account has been establlished, but the phone does not connect up to the koodo network

1 reply

Is this a koodo phone? If so go to settings mobile networks, network operators click on that and the phone will scan for koodo's networks, if this is an unlocked phone go to settings mobile networks access point names and put in the proper access point name which can be also found on the koodomobile website, remember to hit options so you can hit save

Reply