Koodo Community

Great customer survey experience

  • 8 August 2018
  • 2 replies

I was looking into switching from prepaid to monthly plan when I got a call from Martin from Koodo Customer Service. He offered me a great deal for a switch from prepaid to monthly plan and explained to me how I was paying more money with my prepaid account and how I could be saving money with my new monthly plan. He was very,knowledgeable, understanding, professional and caring. I highly recommend him as a customer service rep. Keep up the good work 🙂

2 replies

Userlevel 1
What plan did he offer?
Userlevel 7
Badge +4
Thank you for letting us know! A rep here will see thus and forward your compliments! Have a great evening.