Koodo Community

Community

Solved

Get a refund on my credit


How to get a refund on my credit

4 replies

Userlevel 7
Badge +4
Did you overpay your bill? You can request the money to be reimbursed by contacting Koodo but you can also, and I suggest, just leave the extra payment on your account and it will just be applied to your next bill.
I have overpaid my account by 2 extra payments. I would like to have it refunded

Is there someone there talking to me

Userlevel 7
Badge +4
Judy Goulette wrote:

Is there someone there talking to me

hi Judy,
The forum is not a live chat. We are mostly customers like you here.
If you would like to have your payment refunded, you need to contact Koodo directly (facebook/twitter/calling). You could also leave your money there, and don't have to pay for the next 2 months.

 I would suggest you send message to their facebook, so no need to wait on phone.

Reply