Koodo Community

Forgot PN for sim in security camera

  • 16 February 2021
  • 1 reply

Bought a prepaid SIM card for a security camera that runs off its own data. Can’t find the receipt or paper with the phone number or the code to register for self serve, so cannot top up the plan and use the camera. Customer service is impossible to get ahold of, is there anyway I can find out the phone number from a rep with my email? 

1 reply

Userlevel 7
Badge +4

You can insert the SIM card in a cell phone and call another number. The number will show up. You can also dial 611 from the prepaid SIM.

Have you tried logging into prepaid self serve with your email address? Chances are an account was made and you might not have been aware of it… worth a try.